Frequently Asked Questions
Everything you need to know about shopping with Bohomoon
How long will my order take to arrive?
Standard shipping usually takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
Does Bohomoon jewelry tarnish?
Most of our pieces are crafted from high-quality stainless steel or sterling silver with gold plating, designed to be water-resistant and durable for everyday wear.
What is your return policy?
We offer a 14-day return window for most items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned.
How should I care for my jewelry?
To maintain the shine of your pieces, we recommend avoiding direct contact with perfumes and chemicals. Store them in your Bohomoon pouch when not in use.
Can I track my package?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for a flexible shopping experience.